Privacy Policy

Semper Fi Home Inspections App

Effective date: April 2026

Last updated: September 9, 2026

This policy explains what the Semper Fi Home Inspections application (the "App") collects, why, who it goes to, and how long it is kept. It applies wherever you use the App — the Android app from Google Play, an iPhone or iPad, or a web browser at app.semperfiservicesolutions.com.

The App is a professional tool for property inspectors. Throughout this policy, "you" means the inspector who holds the account. Your clients — the people whose properties you inspect — never use the App and never have accounts.

1. Who we are

Semper Fi Home Inspections

Temecula, California

semperfiowner@gmail.com

2. What we collect

Account information you give us

Your name and email address
Your password, which is stored only as a cryptographic hash and is never readable by us
Your company details, licence numbers and logo, if you add them to your inspector profile
A partner member number, if you sign up through a partner organization's offer

Inspection data you create

Property addresses and client names you enter for a job
Your observations, notes, comments, statuses and severity ratings
Photographs and videos you take or attach, and any markup you draw on them
Answers to state and insurance form questions
Narratives you write yourself
Client agreement wording you write, and the agreements your clients sign

Subscription information

Whether your account is on a trial or a paid subscription, and when it ends
A purchase token or customer reference from the platform that processed your payment

We never see or store your card number. Payment details are handled entirely by the platform you subscribed through.

Technical information collected automatically

Error reports when something goes wrong, including the error message and the technical trace that produced it
Aggregate web traffic on app.semperfiservicesolutions.com — page views and referrers, not tied to any account
Device type, operating system and browser, where an error report includes it

We do not run product analytics. Nothing records which features you use or builds a profile of how you work.

Your signature

If you add a signature for signing documents, it is stored on your own device. It is sent to us only inside the request that stamps a specific document, used for that document, and not retained on our servers afterwards.

Your client's signature on an agreement

If you send a client agreement for signature, the signed document is stored with that inspection, together with the signer's typed name, the time it was signed and a cryptographic fingerprint of the signature image. It is deleted with the inspection.

3. What we do not collect

We do not collect your card number, bank details or payment credentials
We do not use your inspection contents, your notes or your clients' information for advertising, marketing or profiling
We do not sell or share your personal information, and we have not done so in the preceding twelve months
We do not use a third-party product analytics service. Nothing tracks which screens you open or which actions you take, and no account identifier is sent to any analytics provider
We do not collect information from your device beyond what the App needs: the camera and photo library only when you take or choose a photograph, and storage only to save a photograph you asked to save

4. How we use it

To create and maintain your account and keep you signed in
To store your inspections and sync them between your devices
To generate the reports, worksheets and state forms you produce
To deliver client agreements you send and to record the signatures on them
To translate text you type, when you ask for a document in the other language
To process your subscription and confirm your access
To respond to you when you contact us
To detect and fix errors, and to protect the App from abuse
To comply with the law

We do not use your data to train machine learning models.

5. Service providers

The App uses these third parties. Each receives only what it needs to do its job.

Railway — Hosting and database

Receives: Everything in your account, stored securely

Cloudinary — Image hosting

Receives: Your inspection photographs

Google Play Billing — Payments made inside the Android app

Receives: Purchase and subscription records

Stripe — Payments made on the web, iPhone or iPad

Receives: Your email and payment details, handled by Stripe

Google Cloud Translation — Translating text you type into the other language

Receives: The words you typed, when a translation is requested

Our email provider — Sending email — password resets, and the client agreements you send for signature

Receives: The recipient's email address and the message, including the signed agreement when one is attached

Sentry — Error monitoring, web app only

Receives: Error messages and technical traces. Configured so that no email address, account identifier or IP address is sent

Cloudflare — Web traffic analytics, web only

Receives: Aggregate page views and referrers

These providers act on our instructions and are not permitted to use your information for their own purposes. We do not control their internal operations, and their own privacy policies apply to what they hold.

If we ever discover that a provider has handled data in a way this policy does not describe, we will investigate, tell affected users, and stop using that provider where the problem cannot be resolved.

6. Data retention and deletion

While your account is active, we keep your inspection data so it is there when you return to it.

If your subscription lapses. If you have no active trial or subscription for 60 consecutive days, your account and all of its contents — every inspection, room, finding, photograph, report and signed agreement — are permanently deleted. This is automatic. Deleted data cannot be recovered. Reactivating your subscription before those 60 days are up restores everything exactly as you left it.

If you delete your account. You can delete your account at any time from within the App, using Delete My Account. Deletion is immediate and permanent: your account and all of its contents are removed at once and cannot be recovered. You may also request deletion by emailing semperfiowner@gmail.com.

Photographs are stored with our image hosting provider and are removed together with the inspection they belong to.

Some records may be retained where the law requires it — for example transaction records held by the platform that processed your payment, which are subject to that platform's own retention policy.

7. Data stored on your device

The App is built to work without a signal. Your inspections, photographs and signature are stored on the device itself and sent to our servers when a connection is available.

Two consequences worth knowing:

Documents are generated from what has reached our servers. Work still waiting to sync will not appear in a report.
Work stored only on a device can be lost if the device is lost, damaged or reset, or if the app is uninstalled before syncing. We cannot recover data that never reached us.

If you choose to save photographs to your device's gallery, those copies stay on your device and are not affected by account deletion.

8. Your clients' information

Property addresses, client names, photographs of homes and signed agreements are personal information about people who are not our users and have not agreed to anything with us.

We treat that information as yours. We store and process it only to run the App for you. We do not analyse it, market from it, or disclose it to anyone except the providers listed in section 5.

A client who receives an agreement to sign is not a user of the App. They have no account, and we collect nothing from them beyond the signature they give and the technical details recorded on the document itself.

You are responsible for having the right to collect this information, and for handling it in line with the law that applies to your business.

9. Security

Passwords are hashed with bcrypt and are never stored in readable form
All traffic between the App and our servers is encrypted in transit
The database is not reachable from the public internet
Access to production systems is limited to the owner
Database backups are taken daily and weekly, with point-in-time recovery enabled
Sign-in, sign-up and password-reset requests are rate limited to resist automated attacks

No system is perfectly secure. If a breach affects your personal information, we will notify you and any regulator required by law, without unreasonable delay.

10. Your California privacy rights

If you are a California resident, the California Consumer Privacy Act as amended by the CPRA gives you the right to:

Know what personal information we collect, use and disclose
Access a copy of the personal information we hold about you
Correct inaccurate personal information
Delete your personal information
Opt out of the sale or sharing of your personal information — we do not sell or share it, so there is nothing to opt out of
Limit the use of sensitive personal information — we do not collect sensitive personal information as that term is defined
Not be discriminated against for exercising any of these rights

To exercise any of them, email semperfiowner@gmail.com. We will verify your identity through the email address on your account and respond within 45 days. You may use an authorised agent.

The categories we collect are identifiers, commercial information, internet or network activity, geolocation at the level of general region, and visual information in the photographs you take. We collect them for the purposes in section 4 and keep them for the periods in section 6.

11. If you are outside the United States

Our servers are in the United States. Using the App means your information is transferred to and stored there.

Where local law gives you rights of access, correction, deletion, portability or objection, email semperfiowner@gmail.com and we will honour them on the same terms as above.

12. Children

The App is a professional tool and is not directed to children. You must be at least 18 to hold an account. We do not knowingly collect information from anyone under 18, and will delete it promptly if we learn we have.

13. Changes to this policy

We may update this policy. If we make a material change, we will update the date at the top and give notice in the App or by email before it takes effect. Continuing to use the App after that date means you accept the updated policy.

14. Contact

Questions, requests, or anything you think this policy gets wrong:

semperfiowner@gmail.com

Semper Fi Home Inspections, Temecula, California